PACK 1 – BoxShip Will Pick Up 1 Package from an Access Point

By purchasing this pack, BoxShip will collect one package from the access point and forward it to your address anywhere in the world.

⚠️ Important

Parcel forwarding is not available for fragile or breakable items, including ceramics, porcelain, glassware, crystal, mirrors and similar products. Parcels containing fragile goods may be refused, returned to the sender, or handled only at the customer’s expense.

What's Included

• Collection of one package from an access point

• Secure handling and processing of your parcel

• Parcel forwarding to your country (international shipping fees apply separately)

• Email support throughout the collection and forwarding process

How It Works

1. Purchase your item from any online marketplace or store that ships to an access point.

2. After purchasing this pack, you will automatically receive an email containing everything you need to use the service. Please check your spam or junk folder if you do not receive it. If you still cannot find the email, contact us at contact@boxship.fr

3. When placing your order, please use the following shipping name:

Tamara YOUR NAME Sidibe

Replace YOUR NAME with your own first and/or last name. This allows us to collect your parcel by presenting a valid ID and helps us quickly identify your package when it arrives.

4. Have your package delivered to one of the following access points:

Chronopost
ESSO GRENOBLE BELLEDONNE
117 Rue de Stalingrad
38100 Grenoble

Mondial Relay
TROTT'Z
77 Rue de Stalingrad
38100 Grenoble

5. Once your parcel is available for collection, please send us the pickup code or QR code you receive by email as soon as possible. This gives us enough time to collect your parcel before the pickup deadline expires.

6. Once we have collected your package, we will notify you. After international shipping has been paid, we will forward your parcel to your delivery address.

Vinted Go Parcels

We do not accept Vinted Go parcels.

Vinted Go shipments are identified only by a QR code and do not display the recipient's name. Because of this, we are unable to identify which customer the parcel belongs to when it arrives at the pickup location.

Please select another supported delivery method, such as Mondial Relay or Chronopost, when placing your order.

Compatible Marketplaces

Our Parcel Collection Service is ideal for purchases made on platforms such as:

• Vinted

• Leboncoin

• eBay

• And any other online marketplace or retailer that delivers to access points or pickup locations.

Service Fee

The price of this pack is €10, which covers our service for collecting one package from an access point.

Please note that:

• The €10 service fee does not include international shipping to your country.

• Shipping fees are calculated separately and paid when you are ready to ship your parcel.

• There are no signup, membership, or setup fees.

Important Information

To ensure we can collect your parcel on time, please send us your pickup code or QR code immediately after you receive the notification that your parcel is available for collection.

Access points hold parcels for a limited time. Sending us your collection code promptly helps us avoid missed collection deadlines and ensures your parcel can be forwarded without delay.

Need More Collections?

If you expect to receive multiple packages at access points, we recommend our discounted Parcel Collection Packs for:

• 5 Packages

• 15 Packages

• 30 Packages

• 50 Packages

Our bulk collection packs offer significant savings compared to purchasing individual parcel collection services.

If you have any questions about our Parcel Collection Service, please feel free to contact us at contact@boxship.fr.