How Our Personal Shopper Service Works

Shopping from French stores has never been easier. If a website doesn't accept international credit cards, is only available in French, or you'd simply rather let someone else handle the purchase, BoxShip is here to help. Our Personal Shopper Service takes care of everything—from purchasing your items to shipping them directly to your door.

STEP 1 – Tell Us What You Want to Buy

Simply send us the links to the products you'd like to purchase by email at contact@boxship.fr or through our contact form.

Please include as much information as possible, such as the product URL, quantity, size, color, and any other relevant details.

Our BoxShip team will then get back to you with the next steps to complete your purchase.

STEP 2 – We Purchase Your Items

Our BoxShip team will check product availability and send you a detailed quotation, including the item prices, domestic shipping (if applicable), our Personal Shopper service fee, and Shopify payment processing fee (1.5% applied to the total item price + €0.25 per transaction).

Please note that the maximum total purchase value is €450 per order, regardless of the number of items. This limit applies to the combined value of the products, excluding shipping and service fees.

Once you've reviewed and approved your quotation and your payment is confirmed, we'll purchase your items on your behalf and keep you updated throughout the process.

STEP 3 – We Receive and Ship Your Items

Once your order arrives at our warehouse in France, we'll notify you by email to confirm its arrival. Our BoxShip team will then carefully handle your package and prepare it for secure international shipping to your chosen address.

BoxShip does not accept parcels containing fragile or breakable items.This includes, but is not limited to, ceramics, porcelain, glassware, crystal, mirrors, framed artwork containing glass, and decorative items made of marble or stone.

Our Assisted Purchase Service does not include price negotiations, submitting offers, requesting additional photos or product details, or communicating with sellers before purchase. We will simply purchase the item at the price listed by the seller, without any negotiation.